FAQ

What payment methods are available?

We accept payment by credit cards, electronic payment, and cash upon delivery.

Can I change the shipping address after placing an order?

Yes, you can change the shipping address before the order ships. Please contact our customer service team for assistance.

Can I cancel the order after it is confirmed?

Yes, you can cancel the order before it ships. Please contact us as soon as possible to make the cancellation.

Do you offer cash on delivery service?

Yes, we offer cash on delivery option for some areas. Please check the availability of this option while completing the order.

Can I track my order without having to log in?

Yes, you can use the order tracking number we emailed you to track your order without having to log in.

How can I track my order?

After your order ships, we will email you a tracking number that you can use to track your order via the shipping company's website.

What is the delivery time?

Delivery time usually takes 3 to 5 business days, but may vary depending on your location.

Can I return the product if I don't like it?

Yes, we have a flexible return policy. You can return the product within 14 days of receipt.

Are the products original?

Yes, we guarantee that all our products are 100% authentic and from reliable sources.